Webwerp Operations System
The parts of the business that shouldn't need a person anymore.
Part of one connected sequence — see where this one fits.
Every quote, every lead, every reminder goes through the same manual steps — someone copies numbers into a spreadsheet, sorts enquiries by hand, and chases people who haven't replied — and it only scales by hiring more people to do the same repetitive work.
What this service does
What's included
- Quotation workflowsTurns a quote request into a structured process — what's being quoted, for whom, at what stage — instead of a string of back-and-forth messages.
- Product catalog and quote basketLets a customer or staff member build a quote from a structured product list, instead of typing out each line item from scratch every time.
- Form-to-sheet automationData submitted through a form lands directly in the spreadsheet or system that already tracks it, instead of someone copying it over by hand.
- Lead categorizationNew enquiries are automatically sorted by type, urgency or service needed, so nobody has to read through and label them one by one.
- Reminder workflowsAutomatic follow-up when a quote or order sits unanswered for a set period, instead of relying on someone remembering to chase it.
- Read-only API dashboardsA live view of what's happening — quotes, orders, leads — pulled from your existing systems without giving anyone the ability to accidentally edit the source.
Pricing
Operations System is priced per set of workflows and built on the tools you already run: WhatsApp, Google Sheets, your CRM, your shop software. Every tier is documented and handed over. The difference is how many manual steps disappear.
One manual process, automated end to end.
A business where one thing, a form, a quote or a reminder, is still copied by hand every day.
Choose EssentialQuotes, reminders and notifications without a person in between.
A business where the same three or four steps repeat for every enquiry or order.
Choose StandardSeveral systems connected, and a live view of the numbers.
A business with more than one system to connect, approvals to route, and a manager who wants to see it all in one place.
Choose PlusThe process
- 01Map the repetitive stepsIdentify which manual processes actually repeat for every lead or order — the ones eating time without needing a person's judgment.
- 02Design the workflowDecide what should happen automatically at each stage of a quote, order or enquiry, and where a person still needs to step in.
- 03Build the quotation and catalog structureSet up the product catalog and quote basket so quoting follows the same structure every time.
- 04Connect the dataForm submissions and quote data flow into the spreadsheet or system the business already uses, instead of being copied by hand.
- 05Set up categorization and remindersLeads get sorted automatically, and follow-ups fire on their own when something sits too long unanswered.
- 06Build the dashboardsA read-only view of the live data, structured around what the team actually needs to see day to day.
- 07Launch and hand overWorkflows go live against real leads and orders, with the team walked through how each one works.
Deliverables
- Repetitive processes mapped and redesigned as automated workflows
- Quotation workflow and product catalog with quote basket built
- Form-to-sheet automation, lead categorization and reminder workflows configured
- A working quotation and quote-basket system
- Automated categorization and reminder workflows running on live data
- Read-only dashboards showing live data from existing systems
- Automated workflows continue running against new leads and orders without manual input
- Dashboards continue reflecting live data from connected systems
What this can grow into
Where this shows up
- An automotive shop gets quote requests through the site but every one gets typed into a spreadsheet by hand before anyone can act on it.
- An admin-heavy service business has leads coming in from three different forms, and no one has time to sort them by type before responding.
- A catalog seller taking orders through WhatsApp and a web form needs both landing in the same place instead of two separate manual processes.
Businesses where the same manual steps repeat for every lead or order.
If the business only handles a handful of leads or orders a week, the manual steps might still be faster than building and maintaining an automated workflow around them.
How this differs
Operations System automates the repetitive work. Care keeps the whole system monitored and improving afterward.
Add-ons
Optional extras you can add to the scope above.
- Extra workflow automations$220 per workflowAdditional repetitive processes automated beyond the first.
- Custom dashboard views$250Dashboards tailored to a specific team or metric.
- Staff notification routing$150New leads or orders alert the right person automatically, by WhatsApp or email.
- Inventory or stock sync$300Keeps a product list or stock count in sync between the site and wherever the business already tracks it.
- Multi-step approval$220Routes a quote or order through more than one person before it is confirmed, instead of one inbox handling everything.
- Parts & labor quote builder$350Structured quoting that separates parts and labor, instead of one free-text estimate field.
- Client session tracking$250A simple record of sessions or hours per client, for consultants and coaches who bill by time or package.
- Order-to-delivery handoff$250Routes a confirmed order straight to whoever handles delivery or pickup, instead of relying on someone relaying it manually.
FAQs
Does this replace the tools we already use?
No — it is built on what the business already runs. The goal is connecting and automating those tools, not replacing them.
What does "read-only" mean for the dashboards?
They show live data from your systems without letting anyone accidentally edit the source — a safe way to see what is happening.
How long does this take to set up?
Depends on how many workflows and systems are involved — you'll get a timeline before work starts.
What do I need to provide?
Access to whatever you already use to track quotes, leads or orders — spreadsheets, forms or existing software — so the workflow gets built around it instead of replacing it.
Can this connect to tools I already use?
That is the starting point — the system is built on what you already run, not a separate tool you have to learn.
Can I start with just one workflow?
Yes — most businesses start with the process costing the most time and add the others once that one is working.
What happens after launch?
The workflows keep running on their own. If something needs adjusting as the business changes, that is what Care is for.
Is any ongoing work required?
The automations run without needing anyone to maintain them day to day. They are built to keep working as-is unless the underlying tools change.