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DIAGNOSE

Webwerp Audit

Know exactly what's broken before you spend a cent fixing it.

Part of one connected sequence — see where this one fits.

THE PROBLEM

Enquiries come in, but nobody can say why some become customers and most don't — or whether the website, the follow-up, or something else entirely is where they're actually being lost.

What this service does

Reads the customer journey as a stranger would
Not from the inside — from the position of someone who has never heard of the business before and is deciding whether to trust it.
Separates opinion from evidence
Checks what's actually happening (page speed, indexing, where forms go) rather than going on impressions of what looks broken.
Covers the whole path, not just the website
Positioning, the site itself, SEO, the enquiry step, and what happens after someone gets in touch — because the actual leak is often after the click.
Prioritizes by impact
Comes back with what to fix first, not a flat list of everything that could theoretically be improved.

What's included

  • Positioning and offer reviewChecks whether it is actually clear, in the first few seconds, what the business does, who it is for, and why someone should choose it over the alternative.
  • Website and user-experience walkthroughA real walkthrough of the site as a first-time visitor, on both desktop and mobile — where attention goes, where it stalls, what is confusing or missing.
  • Technical SEO checkIndexing, page structure, metadata, load speed and the other technical basics that decide whether the site is even findable before anything else matters.
  • Conversion and lead-capture reviewLooks at every point where a visitor could take a next step — forms, calls to action, contact methods — and whether any of them are quietly working against themselves.
  • Follow-up process reviewWhat actually happens after someone submits a form or sends a message — who sees it, how fast, and whether it's tracked at all.
  • Analytics and tracking checkConfirms whether analytics exist, are configured correctly, and are actually measuring what matters to the business — not just installed and forgotten.
  • Written findings with a priority listEverything above, written up and ranked by impact, so the next step is obvious instead of overwhelming.

Pricing

Know exactly what is broken before you spend a cent fixing it. A written findings document covering positioning, website, SEO, conversion, lead capture, follow-up and analytics, with a priority list of what to fix first.

Webwerp Audit
$450

A written findings document covering positioning, website, SEO, conversion, lead capture, follow-up and analytics, with a priority list of what to fix first.

The audit fee is credited in full against any tier or bundle you start within 90 days.

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The process

  1. 01IntakeA short conversation about the business, the goal, and what's already been tried.
  2. 02ReviewPositioning, website, SEO and the conversion path, checked against the same list every time.
  3. 03Walk the journeyThe customer path is tested first-hand, the way a real stranger would experience it — not assumed.
  4. 04Document findingsWhat's working, what isn't, and why — with evidence, not just opinion.
  5. 05PrioritizeFindings ranked by actual impact on the business, not by what happens to be easiest to fix.
  6. 06WalkthroughA session to go through the findings together and agree what, if anything, happens next.

Deliverables

PERFORMED
  • Positioning, website, SEO, conversion and follow-up review
  • A first-hand walkthrough of the customer journey
RECEIVED
  • A written report ranked by priority
  • A recorded or live walkthrough of the findings (see add-ons)

Where this shows up

  • A service business gets enquiries through its site but can't tell whether the drop-off happens on the page, in the form, or after submission.
  • A catalog-style business selling through WhatsApp wants to know where people stop browsing before they ever message in.
  • A consultant or coach has a website that looks fine but rarely turns into a booked consultation, and no one can say why.
GOOD FIT FOR

Businesses unsure whether the problem is the website, the process, or something else entirely.

YOU MAY NOT NEED THIS YET

If the business already knows exactly what's broken — a specific page, a specific step — and just needs it fixed, the audit's diagnosis may be work you don't need to pay for twice.

How this differs

— vs Webwerp Foundation

Audit tells you what's wrong. Foundation is what gets built once you know.

Add-ons

Optional extras you can add to the scope above.

  • Competitor comparison$150The same checklist run against 2–3 competitors, so you can see where you stand.
  • Findings walkthrough call$75A live call through the report, instead of reading it alone.
  • Team workshop$200A working session with more than one stakeholder to agree what happens next, instead of one person relaying the findings.
  • Accessibility check$120A pass on keyboard navigation, contrast and screen-reader basics, reported alongside the main findings.
  • Follow-up audit$250A shorter re-check a few months later, to see what actually changed since the first one.
  • Rush turnaround$150Priority scheduling when you need the findings faster than the standard queue.
  • Booking-to-bay flow check$120A focused look at how an estimate turns into a booked appointment — the step where repair and performance shops lose the most leads.
  • Consultation-booking review$120How a visitor goes from reading about your services to actually booking a consultation — the trust step most coaches and consultants skip past.
  • Catalog-to-order review$120For businesses selling through a product catalog and WhatsApp — a look at how browsing actually turns into a placed order.

FAQs

What do I actually get at the end?

A written report and a priority list — what to fix first and why. No obligation to continue with Webwerp afterward.

Does the audit fee go to waste if we build with you?

No — it is credited against the build if you hire Webwerp afterward.

How long does it take?

Depends on how much there is to review. You will get a date up front before we start, not an open-ended wait.

Can you work with our existing website, or does it need to be rebuilt first?

The audit works with whatever exists today — that is the point. Rebuilding first would mean auditing something that is about to change.

Do we need to prepare anything before the audit starts?

Just access — to analytics, the site, and whoever handles enquiries today. There is no homework beyond that.

What if the audit finds the website isn't the main problem?

Then that is the finding. An audit that always blames the website regardless of what it finds would not be a useful one.

Is this a one-time thing, or can it repeat?

One-time by default. The Follow-up audit add-on covers a shorter re-check later, once changes have had time to take effect.

Start with an audit.
A paid diagnosis, credited against the build if you hire us.
Get a Digital Growth AuditBook a free call